What Our Customers Are Saying…
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Residential Customer Testimonials
"Thank you MWF, for the exceptional service. Jared is very knowledgeable, professional, and honest. After his initial water testing, we discussed which filter would work best in removing the high iron and manganese content. Needless to say, his recommendation was spot on! Wade handled the installation with ease, very neat and clean setup. My well water was crystal clear and odor free in less than 48 hrs. I'm officially a lifetime customer!"
"I recently moved to the Lake Oconee area and Metro Water was referred to me by several people. I took their advice and I’m so thankful I did. They were prompt, extremely helpful and their follow up has been amazing! Thank you guys!"
"Professional service from the time you schedule a quote to the follow up post install. This company delivers on quality and expectation. Jared has been great to work with. Very friendly and knowledgeable. This is our 2nd Metro Carbon system and we can't imagine living without it. The water quality is remarkably better. You can taste, smell and feel the difference. They will be my go to water company from here on out!"
"I purchased a home a little over a year ago with one of their softener/carbon systems and was pleased to find out that, although an older system, it was a fine and reliable product. I finally had a chance to stop by the office and they thought I might need a carbon refill due to the service records. The following day the technician Chris came out and checked/cycled everything, tested the water, and determined the carbon was still good. This saved me several hundred dollars. Thanks for keeping the customer needs above short term profits. Great customer service which has made me a loyal customer."
"Two years ago we used Metro Water Filter to install a water filtration system in our home. Because we have a well, we had hard water that was harsh on our hair and skin and stained clothes in the washer. The water also left a blue residue in the sinks and bathtubs (and in my hair) that was difficult to clean, and the water did not taste good. That all changed within a week of installing the new filtration system. Now we can drink the water from the sink and not from bottles; there is no more residue, green hair, or stained clothes. We highly recommend Metro Water Filter."
"We’ve had our water filtration system for about 2 months now. I absolutely LOVE it!!! It was such an easy process working with Metro Water! Their customer service is top-notch, and I love that our water is clean and free of chlorine and any chemically taste. It is worth every penny, and working with this company has been a pleasure. Highly recommend them!"
"I just wanted to let you know that we have been enjoying the new filter system you installed for us in November. It has worked beautifully from day 1, and best of all, has taken all the work out of the weekly maintenance that I was obliged to perform with the old system.
I also wanted to thank you for the prompt follow up to the initial questions we had and the courtesy we experienced with your service personnel."
"I am writing this review after having my water filtration system for a year now. We have had to occurrences where we needed customer service and BOTH times Jon and his crew returned happily to take care of the problem and make it right at no cost to me. Their main concern is that their customers are happy and they made sure of that. I also receive regular service from Metro and the technicians are always friendly and respectful of my home. I can not recommend this company more highly."
"My daughter lives with chronic skin problems. We have city water and it has a lot of chlorine in it! The chlorine and slight hardness was aggravating the skin problems. Metro Water Filter installed a Refiner at our home two years ago and we have seen dramatic improvements in our daughter’s problems. We have been able to control it without as many trips to the doctor and not as many medications.
We also have seen the benefits of the Softener taking out the hardness in our water. The toilets stay much cleaner and our “whites” stay “white”. We love our Refiner!!!"
Thanks to Metro Water Filter International we now have water that we can use from our well. I quite often tell friends that our well gives us water that looks like it came from a third world country. It is nasty and we wouldn’t think of drinking it! We had an old system that was maintained, in the past, by another company. The system had never given us the quality of water that we needed to keep our clothes white and our not stain our toilets, sinks, etc. They assured us that they could change some of our equipment and rebuild one of the pieces and give us good, clean water.
Quite frankly I was very reluctant due to our experience with the previous filtration company and their equipment simply not doing the job. They gave us a “Satisfaction Guarantee” so we had them do the work. The difference is remarkable! My wife can now wash whites and they are still white. Our sinks and toilets stay clean and we now can drink and enjoy our water without having to buy bottled water all of the time.
I highly recommend Metro Water Filter to my friends and customers. The entire staff of installers and service technicians is great.
We had a great experience with Metro Water and their installation of a leak detection system (Water Cop). Jared was a true professional for our initial consultation and pricing and Wade did an incredible job on the installation. The system has already discovered two small leaks! I can recommend Metro Water without hesitation!
Jon, Jared and the guys at Metro Water are super knowledgeable, professional and efficient. Definitely recommend and will use them again!
Fast, professional, and they follow up to ensure everything is good.
Great service. Great people. Incredibly fast. Highly recommend using the Metro Water team!
Cris from Metro water has been a life saver for our water filtering system…. He is very knowledgeable and professional. Cris is always on time and makes sure all of our system is working perfectly… thank you Cris!
These guys were great to work with. Professional, knowledgeable and Friendly. We highly recommend Metro Water and couldn't be happier with our new water softener!
Professional, timely and personal service from the team. Jared was fantastic to work with so please reach out to him. Thank you so much!
Metro Water Filters did an awesome job installing a new filtration system for our lake condo. John and Colten were terrific! I highly recommend them!
Just wanted to thank you guys for the excellent service and quick response. We originally had the wrong filter because I gave you guys the wrong gpm. As soon as you figured out the problem I had the correct unit installed the same day. That is good service. Thanks again guys.
Jared was fast, honest and reasonable. I will absolutely be contacting him in the future.
Mr. Wade Hensley came quickly and repaired a leak we had in the plumbing leading to the water softener. He located the precise leak in the copper tubing and fixed it. Very knowledgeable and a great person to talk with as he worked. And he cleaned up the water mess on the floor before he left! Wade seems to me to be a guy who will go out of his way to do the job right. Thanks, Wade.
Fair price and great response. Install was prompt, clean and installers were very efficient and informative. I certainly would recommend having them look at your water improvement needs. No attempt whatsoever at any upselling.
Commercial Customer Testimonials
"We operate a local restaurant in Athens. Our Ice Machine has had to have frequent repairs over the past seven years and our Dishwasher constantly had to be de-scaled. Metro Water Filter installed our Refiner / Softener a little over a year ago. We have had no service calls on our Ice Machine and our Dishwasher has remained exceptionally clean. We have also used much less dish detergent since the equipment was installed.
We were not sure of the real benefits of installing the equipment at first, but Metro guaranteed us results and WOW! We do not want to go back. We now get compliments from our customers on how great the tea and water taste. Thanks to MWF and their great employees!"
Metro water is not only a fantastic organization who provides great solutions for both private and commercial plumbing and filtration needs, but they are committed to customer service. I am a private customer AND the director of ATLAS Ministry, who is also a customer. On both fronts, I have been extremely impressed with the staff and the service they offer, always going above and beyond the call to ensure we are taken care of.