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Residential Customer Testimonials
I recently moved to the Lake Oconee area and Metro Water was referred to me by several people. I took their advice and I’m so thankful I did. They were prompt, extremely helpful and their follow up has been amazing! Thank you guys!
Thank you MWF, for the exceptional service. Jared is very knowledgeable, professional, and honest. After his initial water testing, we discussed which filter would work best in removing the high iron and manganese content. Needless to say, his recommendation was spot on! Wade handled the installation with ease, very neat and clean setup. My well water was crystal clear and odor free in less than 48 hrs. I’m officially a lifetime customer!
Professional service from the time you schedule a quote to the follow up post install. This company delivers on quality and expectation. Jared has been great to work with. Very friendly and knowledgeable. This is our 2nd Metro Carbon system and we can’t imagine living without it. The water quality is remarkably better. You can taste, smell and feel the difference. They will be my go to water company from here on out!
I purchased a home a little over a year ago with one of their softener/carbon systems and was pleased to find out that, although an older system, it was a fine and reliable product. I finally had a chance to stop by the office and they thought I might need a carbon refill due to the service records. The following day the technician Chris came out and checked/cycled everything, tested the water, and determined the carbon was still good. This saved me several hundred dollars. Thanks for keeping the customer needs above short term profits. Great customer service which has made me a loyal customer.
Two years ago we used Metro Water Filter to install a water filtration system in our home. Because we have a well, we had hard water that was harsh on our hair and skin and stained clothes in the washer. The water also left a blue residue in the sinks and bathtubs (and in my hair) that was difficult to clean, and the water did not taste good. That all changed within a week of installing the new filtration system. Now we can drink the water from the sink and not from bottles; there is no more residue, green hair, or stained clothes.
The employees who installed and now maintain the system are courteous and very knowledgeable. We highly recommend Metro Water Filter.
Mandy Martin, Colbert, GA
We’ve had our water filtration system for about 2 months now. I absolutely LOVE it!!! It was such an easy process working with Metro Water! Their customer service is top-notch, and I love that our water is clean and free of chlorine and any chemically taste. It is worth every penny, and working with this company has been a pleasure. Highly recommend them!
I just wanted to let you know that we have been enjoying the new filter system you installed for us in November. It has worked beautifully from day 1, and best of all, has taken all the work out of the weekly maintenance that I was obliged to perform with the old system.
I also wanted to thank you for the prompt follow up to the initial questions we had and the courtesy we experienced with your service personnel.
Jim Faircloth, Reynolds Plantation
I am writing this review after having my water filtration system for a year now. We have had to occurrences where we needed customer service and BOTH times Jon and his crew returned happily to take care of the problem and make it right at no cost to me. Their main concern is that their customers are happy and they made sure of that. I also receive regular service from Metro and the technicians are always friendly and respectful of my home. I can not recommend this company more highly.
Susan Pitt – Georgia Resident
My daughter lives with chronic skin problems. We have city water and it has a lot of chlorine in it! The chlorine and slight hardness was aggravating the skin problems. Metro Water Filter installed a Refiner at our home two years ago and we have seen dramatic improvements in our daughter’s problems. We have been able to control it without as many trips to the doctor and not as many medications.
We also have seen the benefits of the Softener taking out the hardness in our water. The toilets stay much cleaner and our “whites” stay “white”. We love our Refiner!!!
Julie K – Georgia Resident
Thanks to Metro Water Filter International we now have water that we can use from our well. I quite often tell friends that our well gives us water that looks like it came from a third world country. It is nasty and we wouldn’t think of drinking it! We had an old system that was maintained, in the past, by another company. The system had never given us the quality of water that we needed to keep our clothes white and our not stain our toilets, sinks, etc. They assured us that they could change some of our equipment and rebuild one of the pieces and give us good, clean water.
Quite frankly I was very reluctant due to our experience with the previous filtration company and their equipment simply not doing the job. They gave us a “Satisfaction Guarantee” so we had them do the work. The difference is remarkable! My wife can now wash whites and they are still white. Our sinks and toilets stay clean and we now can drink and enjoy our water without having to buy bottled water all of the time.
I highly recommend Metro Water Filter to my friends and customers. The entire staff of installers and service technicians is great.
Scott B – Watkinsville, GA
Metro Water Filter installed a Reverse Osmosis Drinking Water Cooler at my business two years ago and we have enjoyed the great water. We live in one of the gated communities here at Lake Oconee and had complained for four years about the quality of our water at our home.
Metro Water Filter International installed a Water Softener with a Carbon Filter last year and the difference is very noticeable! Our sinks and toilets stay much cleaner without the hard water stains. We have been able to save a lot of money on cleaning products and soap since we have good clean water.
Recently we had several families from the neighborhood over and one of the kids told us that they wished their water tasted as good as ours! We tell all of our friends they need to call Metro!
Kris H – Greensboro, GA
We live in Hartwell and have our own well. Many years ago a water filter system was installed at our house, but it has never worked properly. I frequently complained about our water. They heard me comment about our water and offered to send a technician to our home and check out our system. We took him up on his offer and found that only part of our problem had been addressed with the old equipment. Metro recommended changing the approach and gave a trade-in on our old equipment.
We installed the Acid Filter and Water Softener they recommended. The difference is simply amazing. My husband’s T-shirts are no longer dingy. My hair actually was complimented by my stylist after we put the system in. She noticed the difference! Thanks to Metro we now enjoy our water!
Kristi C – Hartwell, GA
Commercial Customer Testimonials
“We tend to take our everyday water for granted , and we don’t need a water problem. However, if you do experience a problem, call the Water Filter Guy for fair pricing, as well as prompt and expert service. They are professionals for treating you and your water right. Got water trouble? Call the Water Filter Guy. You will be glad you did.”
We operate a local restaurant in Athens. Our Ice Machine has had to have frequent repairs over the past seven years and our Dishwasher constantly had to be de-scaled. Metro Water Filter installed our Refiner / Softener a little over a year ago. We have had no service calls on our Ice Machine and our Dishwasher has remained exceptionally clean. We have also used much less dish detergent since the equipment was installed.
We were not sure of the real benefits of installing the equipment at first, but Metro guaranteed us results and WOW! We do not want to go back. We now get compliments from our customers on how great the tea and water taste. Thanks to MWF and their great employees!
Rick R – Athens, GA
Our Dry Cleaners has used Metro Water Filter International for the past eight years. We already had equipment already installed. Metro started maintaining the equipment. This past year Metro advised us that the equipment needed to be upgraded. We had to service it very frequently due to the equipment being undersized for our facility.
Metro gave us an incredible trade-in price on our old equipment and we installed two water softeners that operate together. Our problems with the equipment have gone and we have really great water now! Thanks Metro!!!
Gene – Eatonton, GA
Our tea at our restraint was not good tasting and very cloudy. We frequently received complaints from customers about this.
Metro Water Filter installed a Water Softener over two years ago and the only time we get complaints now is if we forget to take care of the equipment. The Metro Water Filter service technicians are always prompt for service calls and respond very fast if we do have an issue. Thanks Metro!
Jesus M. – Georgia Resident